Please be aware that all USPS delivery times are only estimates and are not guaranteed. FedEx deliveries are the only packages that guarantee delivery times. All orders placed before 3pm (EST) get shipped out same day (excluding weekends and holidays)
MarySmoker.com assures that your product will be shipped within one (1) business day. If you purchase your product(s) before 4:00 pm (EST), we will package your product and ship it out that same business day.
We know that you need your product now, that's why MarySmoker.com strives for fast and easy shipping!
Please note the following general information regarding our products:
- Prices provided on this website are considered final.
- USPS delivery times are estimates and are not guaranteed shipping times
- We guarantee that all your personal and payment information are fully-protected and safe, and your information will not be given to any third party vendors or companies.
- You will receive an automated confirmation email, once your product(s) have been shipped out, which includes your free USPS or FedEx tracking number, so that you can personally track and confirm your product(s) from our warehouse to your front door.
- If your order is received on a Saturday or Sunday, you order will be shipped out on the next available business day (Monday unless Monday is a nationally recognized holiday).
- All orders are shipped in discreet packaging. This is to protect privacy of our customers.
- If a Product is returned to us due to wrong address or zip code, once we have the item returned we will offer a refund for the product and the customer must then make a new order with the corrected mistakes
- If you should provide us with a wrong address or zip code, then this will result in additional fees, and you will be charged an additional for address mis-match.
- We only deliver to PO BOX ADDRESSES if USPS is the service used to deliver but we always recommend that our customers provide a physical address.
- Product contents are not displayed on exterior of packaging unless shipped outside of the United States
- All credit card transactions will show up as " Mary S." on bank statements.
- Same Day Shipping cut off times are 4:00 p.m. EST. On a business Day
- Overnight shipping is available for all products.
- Overnight orders must be placed by 4:00 p.m. EST for next day delivery.
- Any orders past 4:00 p.m. EST will be shipped on the following business day.
- Overnight Shipping is not available for Sat or Sun delivery.
- If you select overnight shipping and it is not available in your area, you will be contacted by our customer service department.
- Items shipped to Canada are subject to import custom duties and taxes (“import fees”)
- The recipient of the shipment is the importer of record and is responsible for import fees assessed. We apologize for any inconvenience this causes.
- NO orders are fulfilled on weekends or national holidays.
Mary Smoke is not responsible for package tardiness due to USPS or FedEx orders being placed after business hours and processed the next business day, incorrect shipping information, problems with credit card authorization or charging, the unavailability or refusal of a person to accept delivery of the shipment, acts of God, acts of terrorism, public authorities acting with actual or apparent authority on the premises, acts or omissions of Customs or similar authorities, riots, strikes or other labor disputes, civil commotions, disruptions in air or ground transportation networks, weather phenomena, and natural disasters.